Top Shelf Frequently Asked Questions

Have Questions About Our Bespoke Shelving Systems?

Then youโ€™ve come to the right place! If you want to know what makes Top Shelf UK special or have questions, weโ€™ve got you covered.

These are answers to the questions we are asked most often by our customers. If you canโ€™t find the answer to your query and if you still have questions,ย contact us, we are more than happy to help!ย 

If you have a particular size requirement, we will manufacture your shelves to your exact measurements.

If the dรฉcor / colour is from our range, we will only charge for the next size up. So for example, if you needed a shelf which is 1225mm long, we would charge you the same price as a 1250mm long shelf as priced on the website.

If you canโ€™t see the colour /dรฉcor or species you need, will we try our best to source it for you. We have hundreds of different laminates, veneers and solid woods which are available.

If you require a bespoke quote, simply email a sketch with all of your dimensions toย sa***@to******.uk- Be sure to include the number of shelves, main colour/edge colour, finishes and shipping address.

No, never! Another great feature of floating shelves by Top Shelf UK. Our concealed shelf supports can be adjusted in tilt simply by screwing the spigot further into the bracket. This counteracts any more weight applied and keeps the shelf level โ€“ forever!

Yes, although there are one of two things you need to do;

1.ย ย ย ย ย ย  Locate the timer studs - You cannot install to just the plasterboard it is simply impossible even with plasterboard fixings. The shelf brackets need to be fixed straight into the timberwork. Once you have found them (usually 600mm apart as standard), let us know and we can position the brackets on the shelf to suit. We will not charge extra for this.

2.ย ย ย ย ย ย  Pre-installation work - For one reason or another you may not be able to use the timber stud work โ€“ Eg. The shelves may not reach. If this is the case you need to bridge the timber work, donโ€™t worry we have a great step-by-step guide which shows you what to do. click here.

On a scale of 1-10 where 1 is being a complete novice and 10 is being a skilled tradesperson, we would sayโ€ฆ 6!

We provide a simple, step-by-step installation guide with all orders. We do always suggest that you consult an experienced tradesperson first, mainly to check for hidden live wires and pipes โ€“ Better to be safe than sorry.,

Brackets are supplied one on each end of the shelf and a maximum of 600mm apart in between;

ยทย ย ย ย ย ย ย ย  600mm Shelf = 2 shelf brackets

ยทย ย ย ย ย ย ย ย  900mm Shelf = 3 shelf brackets

ยทย ย ย ย ย ย ย ย  1200mm Shelf = 3 shelf brackets

ยทย ย ย ย ย ย ย ย  1800mm Shelf = 4 shelf brackets

All of our shelves can be cleaned using normal furniture polish.

Of course! All of our timber is hand-picked from our local merchant and only the very best is selected. The timber we use is also kiln-dried, this is a process that sucks the moisture out of the wood preventing the finished shelf from warping, twisting and splitting over time.

Our samples can be purchased for as little as ยฃ2,00. For more information please check our samples page.

Yes - We can supply floating shelves up to 600mm deep using our re-bar system. These are currently not available to buy online so pleaseย contact usย for a quotation.

Yes - For alcove shelves we supply supporting battens instead of concealed brackets. These battens simply fixed to both sides and back of the wall.

The shelf then simply slots over the battens maintaining the floating effect. Alcove shelves are currently not available to buy online so pleaseย contact usย for a quotation.

Our floating shelves will easily support the weight of a flat screen TV but it wonโ€™t stop it getting accidently knocked off. We strongly advise also fixing the TV to the wall.

The thinnest floating shelf we can manufacture is 26mm. The maximum thickness really depends on the material. Laminated and veneered shelves can be produced to whatever thick you require. Solid wood shelves are subject to availability at the time.

Yes โ€“ We supply ready to paint floating shelves in all sizes.

Yes โ€“ We can stain match our solid wood and veneered shelves to your existing furniture. We just need a sample to match to

Yes - Our floating shelves are strong enough to hold stacks of dishes or just about anything you decide to load them up with. We can match the finish on your kitchen cabinets as well.

Top Shelf Delivery and Pricing FAQs

As each of our shelves are made to order, our delivery time is usually 7-14ย working days from the date of order and payment. When your order is ready for dispatch, we will email you with a delivery tracking number which enables you to check the progress of your order.

Deliveries are made Mon-Fri and between 9am-5pm. Saturday deliveries can be made upon request subject to charge,ย contact usย for more information.

If you need your shelves urgently, or would like your delivery to take place on a specific date, please contact usย and we will do our best to help you.

We offer free delivery for all orders placed on our website over ยฃ200. For all orders below ยฃ200 we charge ยฃ12.45. Our delivery charge is standard, and is for weekday delivery to mainland UK. For deliveries outside mainland UK, or Saturday deliveries, pleaseย contact usย and weโ€™ll be able to let you know our charges for any of these services.

Yes! For deliveries outside mainland UK, pleaseย contact usย and weโ€™ll be able to let you know our charges for any of these services.

VAT โ€“ currently at 20% is added and listed during check out. We can provide a VAT receipt upon request.